How do I make a payment for a Romoch.com purchase?
Romoch.com offers multiple methods to make a payment for your order: Credit Card & Debit Card, Net Banking with selected Banks and Cash on Delivery (in India). All Credit/Debit card information remains confidential and private.
Are there any hidden charges when I make a purchase on Romoch.com (Octroi, Sales Tax)?
With effect from July 2017, Goods and service tax (GST) of 3% would be charged on all orders.
We offer free delivery on all orders in India. Rs 120 is charge for Cash On Delivery orders between Rs 250 and Rs 5,000. These charges are applicable for parcel within India, International shipping charges have different rates.
What is Cash on Delivery?
Cash-on-Delivery (CoD) is an alternative to paying by credit card or Net Banking. When you use our CoD service, you pay at the time of delivery, rather than paying at the time of purchase.
Are there any hidden terms and conditions for a CoD purchase?
Cash on delivery is available only for orders from INR 250 up to INR 5,000 within India. Customer may opt to pay cash on delivery or pay to delivery boy using Paytm app. Payment has to be made using Indian Rupees only. Please keep exact change if paying by cash.
How do I pay using a Credit/Debit card and is it safe?
We accept all VISA,Master and American Express cards issued by Indian and International banks. Customers will need to key in their Credit/Debit Card number and the 3 digit Card Verification Value found on the back of the card and follow the step-by-step instructions on the payment gateway.
All Credit/Debit card information remains private and confidential. Romoch.com and our trusted payment gateways use 256-bit SSL encryption to protect your card information.
Which debit cards do you accept?
We accept all VISA and MasterCard cards issued by Indian and International banks. Customers will need to key in their Card number and the 3 digit Card Verification Value found on the back of the card and follow the step-by-step instructions on the payment gateway.
For which banks do you accept payment through Internet Banking?
We accept payment through Internet Banking from all major banks
How do I place a Cash-on-Delivery (CoD) Order?
After you enter the shipping addresses (with Pin Code), you will be prompted for Payment Option.
If the COD option is available for the given PIN code, you can select "Pay By Cash-on-Delivery"
On the next page, you will get a order confirmation message, but your shipment will be pending until a customer service representative verifies your order via phone at the number you provided on shipment address page.
Once verified and confirmed, we will process your order for shipment
You will be required to make a cash payment to our courier partner at the time of delivery of your order.
Other Payment Terms & Conditions for Cash on Delivery orders
The maximum order value for COD is Rs. 5,000.
ONLY Cash Payment in Indian Rupees is accepted as payment.
Cash on delivery facility is available at an additional charge of Rs 120. This additional charge is applied for all COD orders having order value upto Rs 5,000.
How do I pay for International Orders?
You can pay with international credit/debit cards or transfer into our account through paypal.
If you wish to place an order and need assitance for the same, you can drop us a mail at firstname.lastname@example.org and we shall assist you with the same.